The Review Command Center for Restaurants
OmniReview unifies reviews from Google, Yelp, DoorDash, and UberEats, delivering actionable insights, alerts, and response workflows built for operators who never sleep. Launch in minutes and keep every guest touchpoint on brand.
- Avg. time saved per week
- 6 hrs
- Channels covered at launch
- 4
- Restaurants onboarded
- 30+
What's happening this week
OmniReview Pulse
Critical alerts
4 new 2★ reviews across locations
Assigned to South Bay Ops · Response SLA 6 hours
Trending theme
Delivery packaging feedback +32%
DoorDash · Highlight snack combos in next campaign.
Top channel
Google · 4.7★ average (↑0.2 week-over-week)
Promote lunchtime specials driving positive sentiment.
Why operators choose OmniReview
Built for the pace of modern restaurant teams
No more tab switching or stale exports. OmniReview centralizes the voice of your guests, unlocks insights, and keeps your managers accountable from a single pane of glass.
In today’s digital dining landscape, reviews drive decisions. 92% of guests read them before choosing where to eat, and 72% say positive feedback builds trust. OmniReview surfaces every insight—so your locations can act fast, celebrate what works, and deliver with confidence.
Paired with sentiment analysis, this data reveals the themes behind satisfaction, uncovers operational blind spots, and benchmarks performance against nearby competitors. With systematic review intelligence, teams can spot issues early, turn detractors into loyal advocates, and elevate hospitality standards across every touchpoint.
Reviews also define your brand story. 88% of diners trust them as much as personal recommendations, and a strong presence across Google, Yelp, DoorDash, and UberEats is essential for growth. Negative feedback can drive away up to 22% of potential customers—while restaurants maintaining a 4★+ rating on Google see 35% more traffic. OmniReview keeps every location on the winning side of those numbers.
Unified review inbox
See every new review from Google, Yelp, DoorDash, and UberEats in one queue with channel badges, filters, and response tracking.
Trend & sentiment analytics
Spot shifts in star ratings, volume, and keywords with AI-powered sentiment scoring and location benchmarking built for operators.
Smart alerts & digests
Get notified when high-impact feedback arrives. Configure email summaries by cadence and platform so no insight is ever missed.
Restaurant-first workflows
Collect location metadata during onboarding, sync historical reviews, and handoff templated responses to your team in minutes.
How it works
Fast onboarding, continuous intelligence
Connect your locations
Enter Google Maps, Yelp, DoorDash, and UberEats URLs during onboarding. OmniReview validates the profiles and queues imports automatically.
Sync historical reviews
Our Apify-powered collectors pull the full history across platforms, deduplicate overlapping content, and load it into your dashboard.
Monitor & act in real time
Review alerts, reply with templates, and share insights with operators. Weekly, daily, or instant notifications keep every location accountable.
Pricing
Plans that scale with your footprint
Start with a single location or roll out across the state. Switch plans or billing cadence whenever your operations expand.
Basic
Single-location coverage for independent restaurants getting started with review operations.
$9
$9/mo billed annually · 3 months free
- 1 business location
- Google & Yelp review ingestion
- Weekly email digest
- Aggregated dashboard view
- 1 team seat
Pro
Most popularBuilt for fast-growing restaurant groups that need cross-platform visibility across California.
$22
$22/mo billed annually · 3 months free
- Up to 10 locations
- Google, Yelp, DoorDash & UberEats coverage
- Configurable email digests (daily, weekly, monthly)
- Full analytics dashboard
- 5 team seats
Enterprise
Unlimited scale with advanced insights, social channel expansion, and white-glove onboarding.
Coming soon
- Unlimited locations
- Expanded channels (Instagram, Facebook, TikTok, Reddit)
- Unlimited notifications & scheduled reports
- Deep-dive insights & export API
- Unlimited team seats
Customer spotlight
“OmniReview replaced three spreadsheets and countless logins. Now we know what diners say across every delivery channel before the dinner rush even starts.”
— Maya Lee, Director of Operations, Coastline Kitchens
Last week's wins
- New 5★ reviews
- +42
- Responses sent
- 38 / 38
- Average resolution time
- 3h 12m
- Delivery complaints resolved
- 12
FAQs
Answers for busy restaurant operators
Need something specific? Reach out and we'll tailor OmniReview to your franchise playbook.
- Which review platforms do you support today?
- Out of the box we aggregate Google, Yelp, DoorDash, and UberEats. Enterprise plans can enable Instagram, Facebook, TikTok, and Reddit monitoring as well.
- How fresh is the review data?
- OmniReview runs continuous Apify actors. Each location checks for new reviews multiple times per day, and you can trigger on-demand refreshes when launching a campaign.
- Can I respond to reviews directly from the dashboard?
- We link you back to the native platform with pre-filled messaging. Response templates and accountability tracking are built into the unified inbox so every review gets handled.
- Do you offer onboarding support?
- Yes. Pro and Enterprise plans include white-glove onboarding to collect profile URLs, import history, configure alerts, and train your team on best practices.
Ready to unify your review operations?
Launch a 14-day free trial and invite your restaurant locations. No credit card required until you're ready to start.